The American Imaging Story
“We SELL the BEST, and SERVICE the REST”
 
 
American Imaging History -
  • Incorporated in 1992
  • We have been serving the SE Michigan marketplace for 16 years
  • We are a PC service center servicing both Canon and Brother products
  • We’re now an Independent Digital Office Equipment dealer with branches in Ann Arbor, Brighton, Flint, Lansing and Livonia

Awards and Accomplishments -

  • We are proud to mention our involvement in civic and community charitable organizations
  • We received the “Potter Award” 3 consecutive years for demonstration of superior performance in the service industry for our commitment and devotion to service excellence to our customers
  • We have received numerous sales awards from multiple manufacturers
  • We have recently been identified in Inc. Magazine as one of the fastest-growing companies in the Office Equipment industry and our company has grown 74% in the period from 2003-2006.

Partnerships:
American Imaging has tailored it’s partnerships with manufacturers who have consistently been on the leading edge of technology with document imaging solutions.

Offerings:
We offer a full line of B/W, Color Digital Imaging Systems, duplicators, facsimile, wide format solutions, B/W and color commercial grade laser printers (lower operating cost vs. HP and Lexmark), MFP Solutions- B2C w/embedded capabilities in network environment and ability to drive all workflow through the desktop.

Our Strategy:
We chose partnerships with Sharp, Gestetner, & Lanier due to user friendliness and connectivity of their product line, which is a consultative approach via full understanding of current environment and organization ( workflow, bottlenecks, dept interaction) provide continual contact or “touching” of our customer base to educate on how new technology benefits all specific organizations.

Benefits to working with American Imaging:
We at American Imaging work directly with our customers applications. The flexibility in our organization and our internal structure allows for a fast decision process to eliminate issues quickly. We have an experienced staff with sales, service, and IT experience. Our manufacturers trained service technicians with required certifications allowing them to effectively support and efficiently service our customers, insuring service reliability and fast response time.

A few of our satisfied customers:

University of Michigan
Michigan Heritage Bank
Botsford Hospital
US Coast Guard
Avis Ford Dealers
Howell Public Schools
Federal Bureau of Investigation (FBI)