Corporate Headquarters
7041 Grand River Avenue, Brighton, Michigan  48114    Phone: (810) 220-5800  Fax: (810) 220-5858
Toll-Free: (877) OK-COPYS

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@Remote is a new kind of service solution that utilizes a single connected hardware appliance to collect device data, receive and report service and toner alerts, and enable remote firmware upgrades. A secure web portal is provided as the access point for device reporting. With @Remote, you can remotely manage devices, optimize device usage and reduce your TCO. View PowerPoint Presentation

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ABOUT @REMOTE
The @Remote management system facilitates remote device management for your networked fleet of Multifunctional products and printers
Intelligent alerts automatically notify service providers of devices needing service and toner
Enables remote firmware upgrading and device adjustment
Provides remote access to device utilization reporting

MAJOR APPLICATIONS
Anyone looking to eliminate manual meter reads
IT Managers seeking to understand what ouput devices are on the network, optimize these assets and control where and how printer supplies are being consumed.
Anyone wanting to simplify management of a printing fleet

BENEFITS
Increased up-time and the ability to match device location to work load
Automatic, accurate, timely meter reads and billing
Eliminates need for manual meter collection saving hours of labor
Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website using a web browser
Ability to optimize for efficiency and cost reduction

USING @REMOTE
A hardware appliance automatically transmits encrypted device usage data (including meter data) to the secure @Remote service
Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as Fleet Utilization reporting
Reporting includes: Fleet Population, Utilization, Trending, and other data and device drill down
@Remote collects Print, Copy, and Fax output usage data for Lanier devices, and collects total print meter for legacy and third-party devices
Toner alerts and service alerts are sent in real time
Device firmware may be upgraded on a scheduled basis

IMPLEMENTING THIS SOLUTION
@Remote is a monthly service
Setup and installation requires no IT personnel resources
Auto-discovery of network devices
A Remote Communication Gate is connected to network
Linux-based appliance (1.5 lbs. or less)
Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP
Each RC Gate supports up to 500 network devices and manages 100 Lanier devices
Transmit data to @Remote service via HTTPS secure communication or E-mail
ISO 15408/Common Criteria Information Technology Security Certification recognized by NIAP